Refund policy
Return Policy
At Sahil Plastic, customer satisfaction is important to us. If you receive a product that is damaged, defective, in the wrong size, or in the wrong colour, we're happy to assist with a replacement.
Eligible Returns
Returns are accepted only if:
- Wrong size delivered
- Wrong colour delivered
- Product received is damaged or defective
Return requests must be raised within 7 days of delivery.
Items Not Eligible for Return
Returns are not accepted for:
- Change of mind
- Not liking the design or colour
- Ordering the wrong product
- Minor colour differences due to screen settings
- Used or washed products
- Products without original packaging
Replacement Policy
Once the returned item has been inspected and approved, a replacement will be shipped, subject to product availability.
Sahil Plastic does not provide refunds.