Return and refund policy


At Sahil Plastic, we strive to deliver quality products that meet your expectations. If you receive a product with a manufacturing defect, in the wrong size, or in the wrong colour, we will gladly assist you with a return and replacement. Please read our Return Policy carefully before submitting a return request.

Eligible Returns

You may request a return if:

  • You received the wrong size.
  • You received the wrong colour.
  • The product is damaged or defective upon delivery.

Return requests must be submitted within 7 days of receiving your order.

Items Not Eligible for Return

Returns or refunds will not be accepted for:

  • Change of mind after purchase.
  • Not liking the product's appearance, design, or texture.
  • Ordering the wrong product by mistake.
  • Minor variations in colour due to different screen displays.
  • Products that have been used, washed, altered, or damaged after delivery.

Please review all product descriptions, dimensions, and images carefully before placing your order.

Return Conditions

To be eligible for a return:

  • The product must be unused and in its original condition.
  • All original packaging, labels, and accessories must be included.
  • Proof of purchase or the order number is required.
  • The item must be securely packed for return shipping.
  • The return request must be approved by our customer support team.
    Returns that do not meet these conditions may be declined.

How to Request a Return

To initiate a return:

  1. Contact our customer support within 7 days of delivery.
  2. Share your order number.
  3. Provide clear photos of the product and packaging.
  4. Briefly describe the issue.

Our team will review your request and provide return instructions if it is approved.

Replacement Policy

After receiving and inspecting the returned product, Sahil Plastic will arrange a replacement for eligible returns, subject to product availability.

If the same product is unavailable, our customer support team will contact you to discuss suitable alternatives.

We do not offer refunds under any circumstances.

Return Shipping

For approved returns due to a wrong size, wrong colour, or defective product, Sahil Plastic will arrange the return pickup or provide return shipping instructions.

Please do not return any product without prior approval from our customer support team.

Need Assistance?

If you have any questions regarding returns or replacements, please contact us.

Business Name: Sahil Plastic

Email: sales@sahilplastics.com

Phone: 9967507188

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)